Pre-Sale & After-Sales Service for Used Heavy Machinery

Pre-Sales Service

Transparent Selection, Worry-Free Consultation

Tailored Machine Recommendation

Precise model matching based on your working conditions and budget — the right machine for every project.

Multiple Viewing Options

Inspect machines on-site or via live remote video, wherever you are.

Professional Inspection

Comprehensive whole-machine inspection with an honest, detailed condition report.

Import Documentation Assistance

Full support with international certifications and inspections, including CE, SGS and more.

Logistics Estimation

Transport routes planned in advance, with freight costs and delivery time estimated upfront.

In-Sales Service

Efficient Trading, Fast Delivery

Formal Contract Signing

Formal Contracting

Signed PI and sales contract clearly covering machine condition, price and warranty terms.

Professional Transportation

Professional Transport

Fully insured shipping with professional lifting — safe delivery domestically and cross-border.

Inspection and Delivery

Acceptance & Delivery

On-site or remote acceptance, complete document handover and operation training.

Export Agency

One-stop customs declaration, commodity inspection and clearance for all export orders.

After-Sales Service

Long-Term Protection, Full Support

Core Component Warranty

1-year warranty on the engine, hydraulic system and other core components.

Parts Supply

Long-term supply of genuine and branded parts with timely dispatch.

Technical Support

24/7 online support with operation and maintenance guidance.

One-Stop Service Process

CE, SGS and other testing institutions

Machine confirmation

Contract signing

30% deposit

Vehicle inspection (if everything is correct)

Final payment

Delivery and shipping

After-sales service guarantee

Our Service

Original Service

Refurbishment Service

Remanufacturing Service

Customization Service

Original Used Construction Machinery And Excavators(Pure Original Whole-Machine Export)

We export fully original, unmodified used construction machinery and excavators — original factory paint, original structure, no assembled parts, no major repairs, no hour-meter tampering. Every machine is strictly verified for matching serial numbers across the frame, engine and hydraulic pump, with genuine hours and real photos throughout. SGS inspection and certification available, fully transparent machine condition, and compliance with customs standards worldwide — the high-value, high-stability workhorse for overseas projects, ideal for long-term heavy-duty operations.

Refurbished Used Construction Machinery And Excavators(Appearance & Fault Repair Refurbishment)

Professional whole-machine refurbishment for used construction machinery and excavators. Standardized reconditioning addresses exterior wear, faded paint, minor leaks and aging wiring while keeping original core components. We restore the appearance and basic working condition, eliminating common issues such as oil leaks, abnormal noise and sluggish movements. Refurbished machines look clean, perform reliably and cost less — ideal for mid-budget buyers, short-term projects, rental fleets and overseas bulk purchasers.

Remanufactured Construction Machinery And Excavators (Core Rebuild, Near-New Quality)

Premium remanufacturing service that goes beyond standard refurbishment. Core assemblies — engine, hydraulic main pump, control valve and travel motors — are disassembled, inspected, rebuilt with genuine parts, pressure-calibrated and performance-reset. The whole machine is assembled and tested to industrial remanufacturing standards, with performance, fuel efficiency and power approaching new-machine levels. With stronger warranty coverage and extremely low failure rates, remanufactured machines suit large infrastructure projects, long-term heavy-duty work and high-spec applications.

Customized Export Service (Modification, Configuration & Logistics in One Stop)

Full-process customization for used construction machinery and excavators export, tailored to your country's working conditions and project needs: custom paint schemes, pipeline modifications, attachment installation, power tuning, multi-language instrument panels and full-machine cleaning upgrades. We also customize FOB/CIF/DDP trade terms, dedicated packing and reinforcement, loading supervision and inspection, documentation services and SGS inspection arrangements — a one-stop solution matching import clearance and site requirements across different countries.

Frequently Asked Questions

What is the core difference between genuine, refurbished and remanufactured machines?

Genuine machines are fully original with no major repairs — true model year and real working hours. Refurbished machines only fix oil leaks and restore appearance while keeping original core components. Remanufactured machines come with brand-new engines and hydraulic assemblies, delivering near-new performance, with customization available on request.

How to choose the right machine for overseas purchase?

For short-term or light-duty projects with a limited budget, genuine or refurbished machines are the better choice. For long-term heavy-duty operations where you want low failure rates and better value than buying new, remanufactured machines are recommended.

Can you guarantee genuine hours with no odometer tampering, and no accident-damaged or assembled machines?

Every machine undergoes multiple condition checks — working hours are 100% genuine with no tampering. We strictly select equipment and verify matching engine, chassis and frame serial numbers to completely rule out accident-damaged, assembled or major-repair machines.

Is SGS third-party inspection available?

Yes. On-site SGS inspection is available for all used machines, with SGS inspection reports accepted by customs authorities worldwide to ensure compliant export.

Will machine modification affect customs clearance?

No. All modifications are limited to appearance, pipelines and chassis. Body serial numbers and original factory parameters are never altered, so all machines pass SGS inspection and customs clearance smoothly.

Does your company have formal export qualifications?

Yes. We hold complete self-operated export qualifications and can provide compliant customs declaration and tax refund documents for legal, standardized export business.

Can you provide a full set of export clearance documents in one stop?

Yes. We provide one-stop documentation — sales contract, commercial invoice, packing list, certificate of origin, SGS report and more — meeting import clearance requirements worldwide.

What trade terms and shipping methods do you support?

We support EXW, FOB, CIF and DDP. Shipments can depart from our Anhui or Shanghai warehouses, with LCL (single-machine) and FCL (full-container) sea freight available to suit different needs.

What is the delivery time for in-stock machines?

For all in-stock machines, container loading, inspection and shipment are completed within 7-15 working days after deposit receipt, keeping your project on schedule.

Can I inspect machines on site or via remote video?

Yes. Customers are welcome to visit our factory in China for on-site inspection and testing. We also offer one-on-one remote video inspection worldwide, showing the real machine condition live with full transparency.

Want to learn more about the product details? Please send us a consultation request